Appointments
Appointment Hours
Monday: 2 PM- 6PM* Tuesday: 2 PM- 6 PM* Thursday: 2 PM- 6 PM* *last appointment time is 5:20 PM
Already a patient with us?
To schedule, reschedule, or cancel an appointment, please give us a call at (757) 255-8223. We’ll be happy to find a time that works for you.
New to our practice?
We’re so glad you’re here! Please complete the form below to request an appointment. Once we receive it, we’ll be in touch shortly to schedule your first visit.
Cancellation & No-Show Policy
We understand that unexpected situations can arise, and plans may need to change. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 48 hours’ notice. You may call our office at any time to cancel or reschedule; leaving a voicemail is perfectly acceptable.
Providing timely notice allows us to better manage our schedule and offer that time to another patient who may be waiting for care.
Fee Policy for Missed (No-Show) Appointments:
A $150 fee will be charged for missed initial psychiatric evaluations/initiation of care appointments without 48 hours’ notice.
We do not charge for the first missed follow-up appointment (please note: this does not apply to initial psychiatric evaluations/initiation of care appointments), understanding that occasional issues can arise. However, after the first occurrence, any missed follow-up appointments without 48 hours’ notice will result in a $75 fee, based on a 12-month rolling period.
Late Arrival Policy
Appointments require sufficient time for safe and effective care. Patients who log in late may be marked as a no-show and subject to fees:
For initial psychiatric evaluations, patients who arrive more than 20 minutes late will be considered a no-show.
For follow-up appointments, patients who arrive more than 15 minutes late will be considered a no-show.
These fees are not covered by insurance and will be billed directly to you.
Repeated missed appointments or late cancellations may result in termination from the clinic. In such cases, you will receive a probationary notice via email before any final action is taken. This policy is in place to support consistent, timely care for all patients.
We appreciate your understanding and cooperation.